Terms and Conditions

These Terms and Conditions (“Terms”) govern your use of the Bommatoys website (“Website”) and the purchase of our products (“Products”). By accessing our Website or purchasing our Products, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Website or purchase our Products.

  1. Introduction The website www.bommatoys.com (referred to as “the Site”) is owned and operated by Bommatoys Creations India Private Limited, an Indian company registered under the Companies Act, 2013, having its registered office at Hyderabad, India. These Terms govern your use of the Site and all content, information, and services available on or through the Site. By accessing or using the Site, you agree to comply with these Terms and any other terms, guidelines, policies, or rules published on the Site.
  2. Definitions
    • “Company” refers to Bommatoys.
    • “Customer” refers to any individual or entity purchasing Products from the Company.
    • “Product(s)” refers to the toys and other items offered for sale by the Company.
    • “Website” refers to www.bommatoys.com and all related webpages.
  3. Eligibility By using this Site, you represent and warrant that you are at least 18 years old and legally capable of entering into binding contracts. If you are using the Site on behalf of an entity, you further represent and warrant that you are authorized to accept these Terms on behalf of such entity.
  4. Orders and Payment
    • Order Process: All orders placed through our Website are subject to acceptance by Bommatoys. We reserve the right to refuse or cancel any order for any reason, including inaccuracies in pricing or stock availability.
    • Payment Methods: We accept payments via credit cards, debit cards, UPI, Cash on Delivery, net banking. All payments must be made in full at the time of purchase.
    • Pricing: Prices are subject to change without notice. Prices include applicable taxes unless otherwise stated.
    • Order Cancellation: Bommatoys reserves the right to cancel orders if there is a suspicion of fraudulent activity or payment issues. Customers will be notified in such cases, and any payment received will be refunded.
  5. Shipping and Delivery
    • Shipping Methods: We offer shipping across India and selected international locations. Product prices are inclusive of shipping fees.
    • Delivery Times: Estimated delivery times are provided during checkout but are not guaranteed. Delays may occur due to unforeseen circumstances.
    • Risk of Loss: All items purchased from Bommatoys are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
    • International Shipping: Customers are responsible for any customs duties, taxes, or other fees associated with international shipments.
  6. Returns and Refunds
    • Return Policy: Returns are accepted within 7 days of delivery only for defective Products or those damaged during shipping. Products must be unused, in their original packaging, and accompanied by a receipt or proof of purchase.
    • Non-Returnable Items: Due to the nature of our products, items that have been used or are not in their original condition cannot be returned.
    • Refunds: Upon receipt and inspection of the returned Product, we will notify you of the status of your refund. If approved, refunds will be processed through the original method of payment within 7-10 business days.
    • Exchange: We do not offer exchanges for Products.
  7. Product Descriptions and Warranty
    • Product Descriptions: We strive to provide accurate descriptions and images of our Products. However, due to variations in craftsmanship, natural materials, and screen settings, actual Products may differ slightly from those depicted.
    • Warranty: Bommatoys offers a limited warranty on defects in materials and workmanship for 30 days from the date of purchase. This warranty does not cover damage caused by misuse, accidents, or normal wear and tear.
    • Claims: To make a warranty claim, please contact us with proof of purchase and details of the defect.
  8. Intellectual Property
    • Ownership: All content on the Website, including text, graphics, logos, images, and software, is the property of Bommatoys and protected by trademark and other intellectual property laws.
    • Usage Restrictions: You may not use, reproduce, distribute, or display any content from the Website without prior written permission from Bommatoys. Unauthorized use of intellectual property may result in legal action.
  9. Limitation of Liability
    • Liability Cap: Bommatoys’ liability to you for any damages arising from your use of the Website or purchase of Products is limited to the amount you paid for the Product.
    • No Consequential Damages: Bommatoys will not be liable for any indirect, punitive, incidental, or consequential damages, including loss of profits, data, or business opportunities.
    • Disclaimer of Warranties: The Website and Products are provided “as is” and “as available” without any warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.
  10. Indemnification You agree to indemnify, defend, and hold harmless Bommatoys Creations India Private Limited, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or related to your use of the Site, your breach of these Terms, or your violation of any rights of another.
  11. Privacy Policy Your use of the Site is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding your personal information.
  12. Governing Law and Jurisdiction These Terms are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Hyderabad, India.
  13. Amendments Bommatoys reserves the right to amend these Terms at any time without prior notice. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website or purchase of Products after such changes constitutes your acceptance of the revised Terms.
  14. Severability If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
  15. Force Majeure Bommatoys will not be liable for any delay or failure to perform its obligations under these Terms due to events beyond its reasonable control, including but not limited to natural disasters, acts of God, government actions, pandemics, or other force majeure events.
  16. User Conduct You agree not to use the Site for any unlawful purpose or in any way that could damage, disable, overburden, or impair the Site. You are prohibited from engaging in any activity that interferes with another user’s access to the Site. Any violation may result in termination of your access.
  17. Termination Bommatoys reserves the right, in its sole discretion, to terminate your access to the Site or any portion thereof at any time, without notice, for any reason, including but not limited to your violation of these Terms.
  18. Customer Support and Communication
    • Contact Information: For any questions or concerns regarding these Terms, please contact us at contactbomma@gmail.com [to be revised in future] or +91 9347381884.
    • Feedback and Testimonials: By submitting feedback or testimonials, you grant Bommatoys the right to use them in our marketing materials without compensation.
  1. User Registration and Account Security
    Users must ensure the confidentiality of their account information and are responsible for all activities under their account.
  2. Third-Party Links
    The Site may contain links to third-party websites. Bommatoys is not responsible for the content or practices of these sites.
  3. User-Generated Content
    Any content submitted by users, including reviews and testimonials, becomes the property of Bommatoys. We reserve the right to use this content in marketing materials.
  1. Entire Agreement These Terms constitute the entire agreement between you and Bommatoys regarding the use of the Website and purchase of Products, superseding any prior agreements or understandings, whether written or oral, regarding such use and purchase.